Refunds and returns policy

At Fatale Séduction, we are committed to providing high-quality products that meet your expectations in terms of seduction and aesthetics. However, we understand that circumstances may arise where you may wish to return an item. We strive to make the return process as simple and transparent as possible. Please read our refunds and returns policy carefully:

1. Right of withdrawal: You have the right to withdraw from your purchase within 14 days of receipt of your order, without giving any reason. If you wish to exercise your right of withdrawal, please contact us at the e-mail address below for instructions on returning your item.

2. Return conditions: To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging. Returned items that do not comply with these conditions may be refused or subject to a restocking fee.

3. Return costs : Return shipping costs are at the customer’s expense, except in the event of an error on our part in shipping your order or in the event of a defective product. We recommend that you use a trackable shipping service to ensure the safe return of your item.

4. Refunds: Once we have received and inspected your return, we will send you an email to inform you that we have received your returned item. We will then process your refund, which will be credited to your original payment method within a few working days.

5. Non-refundable items: Certain items are non-refundable, including promotional products, gift cards and personalized items.

6. Contact: If you have any questions about our refunds and returns policy, please contact us at the following e-mail address: laseductrice@fataleseduction.com. We’ll be happy to help.

This refunds and returns policy is an integral part of our terms and conditions of sale and is subject to change without notice. Please check this page regularly for updates.

The Seductress
BTF COMPANY, Paris, France
laseductrice@fataleseduction.com